Here are some of the responses I received from customers I have helped. All responses are from 2008.
“Ana Devecka was awesome to work with. She was patient and flexible to work with my schedule and tenacious in figuring out why there were challenges in getting the SecurID to work on my computer, as well as who she needed to go to solve the problem.”
“The person who handled this case was extremely pleasant and helpful. It was one of the best experiences I have had with your group in my many years at Merck. She went above and beyond. A real asset to your organization.”
“Ana was awesome - very cordial, great personality and extremely helpful and patient. Got the job done. Thank you!!”
“I received excellent instructions and help this morning when I called for assistance with a PowerPoint org chart which had already been created by me. Expectations were exceeded.”
“I wish to thank the individual who helped me. She was very caring and got my computer working again in less than 5 minutes. She really knew what she was doing. Thanks.”
“Many thanks to Ana Devecka who was extremely helpful and knowledgeable as she solved several problems for me yesterday. She even typed a list of directions for a complicated workaround that I will use until a more direct method is available.”
“You exceeded expectations. It was wonderful to receive help from a person with a pleasant attitude, patience and efficient technical knowledge.”
“The analyst was very professional and knowledgeable. It was a pleasure working with her. We need more analysts like her. Thanks.”
